We accept returns on our unused product within 14 days of receipt, so long as it has not been used. This includes regular product as well as clearance/sale shop product. A few products are final sale, however: furniture, fabric, and duvet inserts.
Refunds are made in the same form as payment.
There is no restocking fee for consumers. Dealers may be subject to a 25% restocking fee, waived if the items is exchanged for product of greater or equal value.